Safeguarding Policy

Section 1: Organisation Details

About Hope Church

Hope Church is a Pentecostal church that seeks to provide a safe and caring environment for all who attend. The Christian faith is expressed in all that we do. Our activities include regular worship services, midweek children's group, youth group, and junior church.

Our Commitment to Safeguarding

As a Leadership, we recognise the need to provide a safe and caring environment for children, young people, and adults. We acknowledge that children, young people, and adults can be victims of physical, sexual, and emotional abuse, and neglect.

We accept the UN Universal Declaration of Human Rights and the International Covenant of Human Rights, which states that everyone is entitled to all the rights and freedoms set forth therein, without distinction of any kind, such as race, colour, sex, language, religion, political or other opinion, national or social origin, property, birth or other status.

We also concur with the Convention on the Rights of the Child, which states that children should be able to develop their full potential, free from hunger and want, neglect and abuse. They have a right to be protected from all forms of physical or mental violence, injury or abuse, neglect or negligent treatment or exploitation, including sexual abuse, whilst in the care of parent(s), legal guardian(s), or any other person who has care of the child.

As a Leadership, we have therefore adopted the procedures set out in this safeguarding policy in accordance with statutory guidance. We are committed to building constructive links with statutory and voluntary agencies involved in safeguarding.

The policy and attached practice guidelines are based on the ten Safe and Secure safeguarding standards published by thirtyone:eight (formerly the Churches' Child Protection Advisory Service) and prepared in consultation with Hope Church Leadership.

Leadership Undertakings

The Leadership undertakes to:

  • Endorse and follow all national and local safeguarding legislation and procedures, in addition to the international conventions outlined above
  • Provide ongoing safeguarding training for all workers (also known as volunteers) and regularly review operational guidelines
  • Ensure that the premises meet the requirements of the Equality Act 2010 and all other relevant legislation, and that the church is welcoming and inclusive
  • Support the Safeguarding Coordinator(s) in their work and in any action they may need to take to protect children and adults with care and support needs
  • Ensure this policy is reviewed annually and updated as necessary
  • Display safeguarding information prominently on church premises and make this policy publicly available

Section 2: Recognising and Responding to Abuse

Understanding Abuse and Neglect

Defining child abuse or abuse against an adult is a difficult and complex issue. A person may abuse by inflicting harm or failing to prevent harm. Children and adults in need of protection may be abused within a family, an institution, or a community setting. Very often the abuser is known to or in a trusted relationship with the child or adult.

Statutory Definitions of Abuse (Children)

The following definitions operate in England based on the government guidance Working Together to Safeguard Children (2023 update). Abuse and neglect are forms of maltreatment. Somebody may abuse or neglect a child by inflicting harm or by failing to act to prevent harm.

Physical Abuse

Physical abuse may involve hitting, shaking, throwing, poisoning, burning or scalding, drowning, suffocating, or otherwise causing physical harm to a child. Physical harm may also be caused when a parent or carer fabricates the symptoms of, or deliberately induces, illness in a child.

Emotional Abuse

Emotional abuse is the persistent emotional maltreatment of a child such as to cause severe and persistent adverse effects on the child's emotional development. It may involve conveying to children that they are worthless or unloved, inadequate, or valued only insofar as they meet the needs of another person. It may include not giving the child opportunities to express their views, deliberately silencing them, or making fun of what they say or how they communicate. It may feature age or developmentally inappropriate expectations being imposed on children. Some level of emotional abuse is involved in all types of maltreatment of a child, though it may occur alone.

Sexual Abuse

Sexual abuse involves forcing or enticing a child or young person to take part in sexual activities, not necessarily involving violence, whether or not the child is aware of what is happening. The activities may involve physical contact, including assault by penetration (for example, rape or oral sex) or non-penetrative acts. They may also include non-contact activities, such as involving children in looking at or in the production of sexual images, watching sexual activities, or grooming a child in preparation for abuse (including via the internet). Sexual abuse is not solely perpetrated by adult males.

Neglect

Neglect is the persistent failure to meet a child's basic physical and/or psychological needs, likely to result in the serious impairment of the child's health or development. This may involve a parent or carer failing to provide adequate food, clothing and shelter; protect a child from physical and emotional harm or danger; ensure adequate supervision; or ensure access to appropriate medical care or treatment.

Child Sexual Exploitation

Child sexual exploitation is a form of child sexual abuse. It occurs where an individual or group takes advantage of an imbalance of power to coerce, manipulate, or deceive a child or young person under the age of 18 into sexual activity in exchange for something the victim needs or wants, and/or for the financial advantage or increased status of the perpetrator or facilitator. Child sexual exploitation does not always involve physical contact; it can also occur through the use of technology.

Child Criminal Exploitation

Child criminal exploitation occurs where an individual or group takes advantage of an imbalance of power to coerce, control, manipulate, or deceive a child into criminal activity. This may include county lines exploitation.

Extremism and Radicalisation

Extremism goes beyond terrorism and includes people who target the vulnerable — including the young — by seeking to sow division between communities on the basis of race, faith, or denomination; justify discrimination towards women and girls; persuade others that minorities are inferior; or argue against the primacy of democracy and the rule of law in our society.

Online Safety Act

The Online Safety Act 2023 establishes a statutory framework to improve online safety, particularly for children, requiring platforms to assess risks, remove illegal content, and implement measures to reduce harm. Compliance is overseen by Ofcom. While the Act primarily applies to technology companies, our church aligns its online ministry with these strengthened safeguarding standards.

Spiritual Abuse

Spiritual abuse occurs when a person in a position of spiritual authority or influence deliberately or recklessly manipulates or controls a child, undermining their spiritual, emotional, or psychological well-being. This can include using scripture, prayer, or religious belief to intimidate, dominate, isolate, or exploit, resulting in harm to the individual's sense of autonomy, dignity, or faith.

Grooming

Grooming is the deliberate act of establishing an emotional connection with a child, or their family, in order to manipulate, exploit, or abuse them. This may involve gaining trust, giving gifts, offering special attention, or isolating the individual, with the intent of sexual, emotional, or other forms of abuse. Grooming can occur online or in person.

Definitions of Abuse (Adults)

The following information relates to the safeguarding of adults as defined in the Care Act 2014. The safeguarding duties apply to an adult who: has needs for care and support; is experiencing, or is at risk of, abuse or neglect; and as a result of those care and support needs is unable to protect themselves from either the risk of, or the experience of, abuse or neglect.

Physical Abuse

Including assault, hitting, slapping, pushing, misuse of medication, restraint, or inappropriate physical sanctions.

Domestic Violence and Abuse

Including psychological, physical, sexual, financial, and emotional abuse; so-called 'honour'-based violence; and coercive control.

Sexual Abuse

Including rape, indecent exposure, sexual harassment, inappropriate looking or touching, sexual teasing or innuendo, sexual photography, subjection to pornography or witnessing sexual acts, and sexual assault or sexual acts to which the adult has not consented or was pressured into consenting.

Psychological Abuse

Including emotional abuse, threats of harm or abandonment, deprivation of contact, humiliation, blaming, controlling, intimidation, coercion, harassment, verbal abuse, cyberbullying, isolation, or unreasonable and unjustified withdrawal of services or supportive networks.

Financial or Material Abuse

Including theft, fraud, internet scamming, coercion in relation to an adult's financial affairs or arrangements, including in connection with wills, property, inheritance or financial transactions, or the misuse or misappropriation of property, possessions, or benefits.

Modern Slavery

Encompasses slavery, human trafficking, forced labour, and domestic servitude. Traffickers and slave masters use whatever means they have at their disposal to coerce, deceive, and force individuals into a life of abuse, servitude, and inhumane treatment.

Discriminatory Abuse

Including forms of harassment, slurs, or similar treatment because of race, gender and gender identity, age, disability, sexual orientation, or religion.

Organisational Abuse

Including neglect and poor care practice within an institution or specific care setting such as a hospital or care home, or in relation to care provided in one's own home.

Neglect and Acts of Omission

Including ignoring medical, emotional, or physical care needs, failure to provide access to appropriate health, care, and support or educational services, and the withholding of the necessities of life, such as medication, adequate nutrition, and heating.

Self-Neglect

This covers a wide range of behaviour, including neglecting to care for one's personal hygiene, health, or surroundings, and includes behaviour such as hoarding.

Spiritual Abuse

Spiritual abuse occurs when a person in a position of spiritual authority or influence deliberately or recklessly manipulates or controls an adult at risk, undermining their spiritual, emotional, or psychological well-being. This can include using scripture, prayer, or religious belief to intimidate, dominate, isolate, or exploit.

Grooming

Grooming is the deliberate act of establishing an emotional connection with an adult at risk, or their family, in order to manipulate, exploit, or abuse them. This may involve gaining trust, giving gifts, offering special attention, or isolating the individual. Grooming can occur online or in person.

Responding to Allegations or Suspicions of Abuse

Under no circumstances should a worker carry out their own investigation into an allegation or suspicion of abuse.

Reporting Procedures

Follow these procedures:

  • The person receiving allegations or suspicions of abuse should report concerns as soon as possible to the Safeguarding Coordinator, who is nominated by the Leadership to act on their behalf in dealing with allegations or suspicions of neglect or abuse, including referring the matter to statutory authorities.
  • Alternatively, or if the suspicions in any way involve the Safeguarding Coordinator, then the report should be made to the Deputy Safeguarding Coordinator.
  • If the suspicions implicate both the Safeguarding Coordinator and the Deputy, then the report should be made to thirtyone:eight: 0303 003 1111 (office hours) or emergency@thirtyoneeight.org. Alternatively, contact Social Services or the Police.
  • Where the concern is about a child, contact Children's Social Services: 0121 569 3100 (available 24 hours). If a child is in immediate danger, call 999.
  • Where the concern is regarding an adult in need of protection, contact Adult Social Services: 0121 569 2266 (office hours) or 0121 569 2355 (out of hours).
  • The Police Protection Team: 999 if a child or adult is in immediate danger, or 101 to report a concern.
  • Suspicions must not be discussed with anyone other than those nominated above. A written record of concerns should be made and kept in a secure place.
  • The absence of the Safeguarding Coordinator or Deputy should not delay referral to Social Services, the Police, or seeking advice from thirtyone:eight.

It is the right of any individual as a citizen to make a direct referral to safeguarding agencies or seek advice from thirtyone:eight. If an individual feels that the Safeguarding Coordinator/Deputy has not responded appropriately, they are free to contact an outside agency directly.

Effective Listening

When someone wishes to disclose abuse:

  • Ensure the physical environment is welcoming, giving opportunity to talk in private whilst ensuring others are aware the conversation is taking place
  • Allow time and space for the person to talk
  • Listen without interrupting
  • Be attentive and look at them whilst they are speaking
  • Show acceptance of what they say by reflecting back words or short phrases
  • Try to remain calm
  • Be honest and don't make promises you can't keep regarding confidentiality
  • If it is an adult who decides not to tell you after all and they are in no immediate danger, accept their decision but let them know you are always ready to listen
  • If it is a child who decides not to tell you after all, still follow reporting procedures and keep records
  • Use language that is age-appropriate and ensure accessibility for those with disabilities

Helpful responses: "You have done the right thing in telling me."  ·  "I am glad you have told me."  ·  "I will try to help you."

Do not say: "Why didn't you tell anyone before?"  ·  "I can't believe it!"  ·  "Are you sure this is true?"  ·  "Why? How? When? Who? Where?"

Allegations Against Workers

If an accusation is made against a worker (whether volunteer or paid staff) at Hope Church, they will be suspended without prejudice until the investigation is concluded. The Safeguarding Coordinator will make a referral in accordance with Local Safeguarding Children Partnership (LSCP) procedures, liaising with Children's Social Services or Adult Social Services as appropriate, and making a referral to a Safeguarding Adviser (SA) / Local Authority Designated Officer (LADO).

After the investigation is concluded, the Safeguarding Coordinator may need to inform the Disclosure and Barring Service (DBS) about the person's suitability for working with children or adults with care and support needs.

Section 3: Prevention

Safeguarding Awareness and Training

The Leadership is committed to ongoing safeguarding training and development opportunities for all workers, developing a culture of awareness of safeguarding issues to help protect everyone. All workers will receive relevant training and undertake recognised safeguarding training when necessary, either through in-house training, online courses provided by thirtyone:eight, or attending thirtyone:eight training events.

The Leadership will also ensure that children and adults are provided with information on where to get help and advice in relation to abuse, discrimination, bullying, or any other matter where they have a concern.

Safe Recruitment

The Leadership will ensure all workers are appointed, trained, supported, and supervised in accordance with government guidance on safe recruitment. This includes ensuring that:

  • There are clear role descriptions and specifications for posts where necessary
  • Applicants have completed application forms where necessary
  • Safeguarding training and awareness will be discussed and provided
  • Written references have been obtained and followed up where appropriate
  • A DBS (Disclosure and Barring Service) check has been completed and renewed every three years (we comply with the DBS Code of Practice concerning the fair treatment of applicants and the handling of information)
  • Qualifications where relevant have been verified
  • Suitable training, supervision, and feedback are provided as necessary
  • The applicant has completed a probationary period where necessary
  • The applicant has been given a copy of this safeguarding policy and knows how to report concerns

Management of Workers

As a Leadership, we are committed to supporting all workers and ensuring they receive appropriate support and supervision. All workers will be issued with standards for children's and youth workers (see Appendix 3), which identify the expected standards. All workers will be required to sign their agreement to operate within these standards, and this will be regularly reviewed.

The Leadership undertakes to follow the principles found within government guidance on 'Abuse of Trust', and it is therefore unacceptable for those in a position of trust to engage in any behaviour that might allow a sexual or inappropriate relationship to develop for as long as the relationship of trust continues.

Section 4: Pastoral Care

Supporting Those Affected by Abuse

The Leadership is committed to offering pastoral care, working with statutory agencies as appropriate, and support to all those who have been affected by abuse who have contact with or are part of Hope Church. This support will be provided through the pastoral care team, professional counselling agencies, and appropriate specific services tailored to individual circumstances.

Working with Offenders

When someone attending Hope Church is known to have abused children or is known to be a risk to adults with care and support needs, the Leadership will supervise the individual concerned and offer pastoral care, but in its safeguarding commitment will set boundaries for that person which they will be expected to keep.

To manage any risk to children, young people, and adults with care and support needs, a clear policy and code of behaviour will be drawn up that the individual must follow. A safeguarding contract will be devised with the offender that gives clear boundaries they will be expected to keep. It will also include the support that the church leadership will offer them. This will be tailored specifically to individual circumstances.

Section 5: Practice Guidelines

Good Working Practice

As a church working with children, young people, and adults with care and support needs, we wish to operate and promote good working practice. This will enable workers to run activities safely, develop good relationships, and minimise the risk of false accusation. Key principles include:

  • Maintaining appropriate ratios of adults to children/young people for all activities
  • Ensuring at least two adults are present during activities
  • Avoiding situations where an adult is alone with a child or young person
  • Maintaining appropriate physical contact and boundaries
  • Keeping accurate registers and records
  • Ensuring proper consent forms are in place
  • Conducting regular risk assessments for activities

Working in Partnership

We have clear guidelines regarding our expectations of those with whom we work in partnership, whether in the UK or internationally. We will discuss safeguarding expectations with all partners and maintain partnership agreements for safeguarding. It is also our expectation that any organisation using our premises will, as part of the letting agreement, have their own safeguarding policy that meets thirtyone:eight standards.

Communication and Awareness

Safeguarding information is displayed on church noticeboards and includes helpline telephone numbers. This policy is available on the church website and in the church office. The safeguarding policy is reviewed annually and updated as necessary.

Policy Review and Approval

This policy was approved by the Hope Church Leadership and is reviewed annually.

Policy approved by Hope Church Leadership
Next review date February 2027
Safeguarding support thirtyone:eight
Charity number 1052769
Appendix 1

10 thirtyone:eight Safeguarding Standards

Hope Church follows the ten safeguarding standards set by thirtyone:eight:

  1. Safeguarding Policy
  2. Developing Safeguarding Awareness and Training
  3. Safe Recruitment
  4. Management of Workers
  5. Working Safely
  6. Communicating Effectively
  7. Responding to Concerns
  8. Pastoral Care
  9. Managing Those Who Pose a Risk
  10. Working in Partnership
Appendix 2

Leadership Safeguarding Statement

Current Hope Church Leadership

  • Rev Simon Smailus
  • Mrs Joselin Smailus
  • Ms Elizabeth Ball
  • Mr William Fungatira
  • Mr Simon Bainze

The Leadership recognises the importance of its ministry and work with children, young people, and adults in need of protection, and its responsibility to protect everyone entrusted to our care.

We are committed to:

  • The safeguarding of children, young people, and adults with care and support needs, and ensuring their wellbeing
  • Recognising that we all have a responsibility to help prevent the physical, sexual, psychological, financial, and discriminatory abuse and neglect of adults at risk of harm and to report any such abuse that we discover or suspect
  • Recognising that we have a responsibility to educate and help promote online safety and prevent grooming, and to report anything that we discover or suspect
  • Recognising the personal dignity and rights of adults and ensuring all our policies and procedures reflect this
  • Believing all adults should enjoy and have access to every aspect of the life of the church
  • Exercising proper care in the appointment and selection of those who will work with children, young people, and adults with care and support needs
  • Believing every child should be valued, safe, and happy, and ensuring children we have contact with know this and are empowered to tell us if they are experiencing significant harm
  • Following statutory, denominational, and specialist guidelines in relation to safeguarding
  • Implementing the requirements of the Equality Act 2010 and all other relevant legislation
  • Supporting, resourcing, and training those who undertake safeguarding work
  • Ensuring we are keeping up to date with national and local developments relating to safeguarding
  • Supporting all in the church affected by abuse

We recognise that:

  • Children's Social Services has lead responsibility for investigating all allegations or suspicions of abuse where there are concerns about a child
  • Adult Social Care has lead responsibility for investigating all allegations or suspicions of abuse where there are concerns about an adult with care and support needs
  • Where an allegation suggests a criminal offence may have been committed, the police should be contacted as a matter of urgency
  • Safeguarding is everyone's responsibility

We will review this statement and our policy annually.

Appendix 3

Standards for Workers

All workers with children, young people, and adults with care and support needs at Hope Church are required to meet the following standards:

Essential Requirements

  • Workers must be professing Christians and worshipping regularly at Hope Church or under supervision of the activity leader
  • Workers must be committed to Hope Church and attend services regularly, unless there are mitigating circumstances
  • Helpers attending on a short-term basis, such as Duke of Edinburgh volunteers, are expected to uphold the same safeguarding standards and code of conduct while participating in church activities
  • Workers must undergo an Enhanced DBS Disclosure and renew it every three years
  • Workers must adhere to the Safeguarding Policy and best practice guidelines
  • Workers must be aware of and follow general supervision and safety guidelines
  • Workers are accountable to Hope Church Leadership, team leaders, and other team members
  • Workers must possess good time management skills and give adequate notice if unable to attend a session
  • Workers must commit to attending team planning and prayer meetings as required
  • Workers must commit to attending training sessions to further their skills and keep up to date with legislation
  • Workers will be reviewed periodically

Boundaries and Conduct

  • Workers will not accept gifts from or give gifts to a specific child or young person, unless approved by the department leader
  • Workers will not have private contact with a child or young person using social media
  • Workers will not visit a child or young person in their own home without authorisation from Hope Church Leadership
  • No worker will collect or take home a lone child in their own vehicle for any Hope Church event without another leader being present or prior agreement from the Director of Children's Work and the child's parents/guardians — unless this is for the safety of the child

Best Working Practice

  • At least two leaders aged 18+ must be present to supervise children and young people
  • Appropriate adult-to-child ratios must be maintained (following Ofsted guidelines)
  • Junior helpers under 18 should not be left in sole charge of children or young people
  • Wherever possible, an individual leader should not be left alone with a young person
  • Leaders and helpers should treat all children and young people with dignity and respect
  • Physical contact between adults and young people should be age-appropriate and initiated by the young person
  • Rough and boisterous games should be avoided
  • A register must be kept of all who attend activities, including all adults present
  • Consent forms and contact details must be kept for all under-18s and updated annually
  • A nominated First Aider must be present at each activity
  • Accident report forms must be completed and retained
  • Risk assessments must be conducted for all activities
Appendix 4

Safeguarding Contacts

If you have any concerns about a child or adult, please contact one of the following:

Safeguarding Coordinator

Mrs Michelle Walker

Email the Safeguarding Team

Deputy Safeguarding Coordinator

Mrs Lisa Espinosa

Email the Safeguarding Team

thirtyone:eight

Safeguarding Advisory Service

0303 003 1111 (office hours)

emergency@thirtyoneeight.org

www.thirtyoneeight.org

Children's Social Services (Sandwell)

0121 569 3100 (24 hours)

Immediate danger: 999

Adult Social Services (Sandwell)

0121 569 2266 (office hours)

0121 569 2355 (out of hours)

Police

Emergency: 999

Non-emergency: 101

Remember: If you are concerned about a child or adult, do not delay.
Contact the Safeguarding Coordinator or statutory services immediately.